This website is operated by Feral Roots India Pvt. Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Feral Roots India Pvt. Ltd. Feral Roots offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of the Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes.
Online Store Terms
By agreeing to these Terms, you confirm that:
● You are at least the age of majority in your state or province.
● You will not use our products for any illegal or unauthorized purpose.
● You will not violate any laws in your jurisdiction, including copyright laws.
● You will not transmit viruses, malware, or harmful code.
Any breach of these Terms may result in termination of your access to our Services.
General Conditions
We reserve the right to refuse service to anyone at any time. You understand that your non-card data may be transferred unencrypted and adapted to technological requirements. Credit card and payment information is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without written permission.
Product Information & Availability
We strive to present accurate product descriptions, images, and details. However, slight variations in colour, texture, or appearance may occur due to natural composition or screen differences. Product availability may vary, and we reserve the right to modify or discontinue products at any time.
Pricing & Payments
All prices listed on the site are subject to change without notice. We accept online payments through approved and secure payment gateways integrated on our website. By completing a purchase, you authorize us to process your payment and verify transaction details.
Orders, Shipping & Delivery
Orders are accepted subject to product availability and successful payment. Shipping timelines depend on location, courier partners, and external factors. You are responsible for providing accurate shipping details. Delays caused by incorrect addresses, courier issues, or unforeseen events are not the responsibility of Feral Roots.
Returns, Replacements & Refunds
Eligible returns or replacements apply only to damaged, defective, or incorrect products received. Requests must be submitted within the return window defined in our Return Policy. Refund approvals are subject to inspection, and processing timelines may vary.
Account Information & Security
Customers must provide accurate information for all purchases and keep their account credentials secure. You are responsible for updating any changes to your details, including contact information and payment methods. Any misuse of your account must be reported immediately.
Third-Party Services & External Links
Our website may integrate third-party services such as payment gateways or logistics partners. These providers have their own policies, and we are not responsible for their practices. External website links on our site are provided for convenience and should be accessed at your own risk.
Limitation of Liability
Feral Roots shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. We do not guarantee uninterrupted, secure, or error-free service. Your use of the site is at your own risk.
Governing Law & Contact Information
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Tamil Nadu, India. For queries, contact Feral Roots India Pvt. Ltd. at feralroots.director@gmail.com or via the official address listed on our website.
